Scaling A Glass Company Toward $5M+ Revenue | Ryan Shoemaker | Cutting Edge Install Podcast Ep. 10
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Welcome to the Cutting Edge Install Podcast, brought to you by Omni Cubed—where innovation meets installation and everything in between.
In this episode, host Merv Campbell, General Manager of Omni Cubed, sits down with Ryan Shoemaker, founder of Champagne Glass & Door, to talk about what it means to build a company from the ground up with heart, purpose, and craftsmanship.
Ryan shares his journey from second-generation glazier to business owner, detailing how he turned a one-man operation in a van into a growing team and thriving shop. Through stories of risk, resilience, and relentless standards, he reveals what it takes to build a brand that lasts.
Throughout the conversation, Ryan provides insights on:
• Lessons from starting over and defining excellence on your own terms
• How customer service and reputation are the true foundations of success
• The value of mentorship, humility, and lifting others in the trade
• Using social media as visibility—not vanity—to elevate your craft
• Building company culture that attracts and retains people who care
• Why technology should enhance, not replace, craftsmanship
• How to turn fear, failure, and persistence into a legacy worth building
From personal reflections to industry insights, this episode captures the grit, gratitude, and growth mindset that define today’s best tradespeople.
Learn more about Champagne Glass & Door: https://www.champagneglass.ca/
Learn more about OmniCubed: https://omnicubed.com
Chapters
- (00:00:02) - Cutting Edge Install
- (00:00:59) - Merv Ryan, shoemaker, Champagne Glass and Door
- (00:01:54) - Omni Glass
- (00:06:42) - Starting your Business from Zero
- (00:08:16) - Lessons for Business Owners and Managers
- (00:10:11) - Vineland Shower: Starting a Business on Your Own
- (00:12:32) - Support Network for New Businesses
- (00:14:29) - A few words of encouragement for Glass Companies
- (00:18:42) - Turning Glass Into a Legacy
- (00:21:54) - How To Get Out There on Social Media
- (00:23:20) - Do installers need to post on social media?
- (00:25:51) - How To Attract and Retain Good Talent
- (00:30:48) - How Technology Is Affecting the Installation Business
- (00:34:41) - Glass Builders: Innovation in the Industry
- (00:35:56) - What Keeps You Going?
- (00:38:00) - Ryan O'Brien on the Glass Industry
- (00:41:00) - Cutting Edge Install Podcast
