How to be Best in Class in Stone Fabrication | Rich Katzmann | Cutting Edge Install Podcast Ep. 9
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Welcome to the Cutting Edge Install Podcast, brought to you by Omni Cubed—where innovation meets installation and everything in between.
In this episode, host Merv Campbell, General Manager of Omni Cubed, sits down with Rich Katzmann, Executive Director of the Rockheads Group, to talk about the evolving landscape of the stone fabrication industry—and what it takes to lead through it.
Rich shares his journey from construction and product development to leading one of the most influential professional networks in stone fabrication. He and Merv discuss the realities of running a shop, developing people, and staying resilient in uncertain times.
Throughout the conversation, Rich dives into:
• How the Rockheads Group helps fabricators grow stronger, safer, and more profitable businesses
• Why connection and collaboration—not competition—are the keys to long-term success
• How AI and automation are reshaping shop operations and workforce dynamics
• The importance of mentorship, communication, and benchmarking for sustainable growth
• Why transparency, continuous learning, and investing in people create a culture that lasts
From tariffs and workforce challenges to game-changing technology and leadership lessons, this episode is packed with real-world insights for anyone in the stone, surfacing, or fabrication industries.
Learn more about the Rockheads Group: https://www.rockheadsusa.com
Learn more about Omni Cubed: https://omnicubed.com
Chapters
- (00:00:02) - Cutting Edge Install Podcast
- (00:01:00) - Rich From The Rockheads Podcast
- (00:05:04) - Since stepping into the leadership role at Laser Products,
- (00:06:08) - Leading the Stone Industry: Learning the Trade
- (00:08:42) - Fabricators' Biggest Challenge
- (00:10:36) - Rockheads Group: The
- (00:15:17) - Machine Fabrication: Opportunities in the Market
- (00:20:13) - Goodbye Big Box, Hello Costco
- (00:21:43) - Do Performance Metrics Impact Shop Growth?
- (00:26:26) - Leadership Lessons
- (00:30:42) - How do we encourage people to upgrade their business?
- (00:33:07) - Give Advice to Struggling Stone Shop Owners
- (00:38:51) - How Rockhead Fabricators support other machine shops
- (00:41:16) - How to Manage the Stone Industry's Administrative Processes
- (00:43:04) - What's One Lesson You Learned From Working With Others?
- (00:45:38) - What's Exciting About The Construction Industry?
